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The Guardian // World

Microsoft sued for allegedly misleading millions of Australians with its AI pricing

Monday 27th October 2025, 1:40AM

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscriptionFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastWhen Microsoft told customers it was jacking up the price by 45% for its office suite, it gave them two options: accept the price for the product – and it’s AI add-ons – or cancel.According to Australia’s consumer watchdog, the tech giant allegedly failed to share that a third option was available – pay the same lower price and opt out of the AI, named Copilot, in Microsoft 365. Continue reading...

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