Choice’s annual list also includes the entire energy retail sector for allegedly hoodwinking customers with confusing pricesGet our breaking news email, free app or daily news podcastCommonwealth Bank is the recipient of “a special prize” in Choice’s 2025 Shonky awards for failing its low income-customers, with the consumer advocacy group singling out Australia’s biggest bank for charging the cohort a collective $270m in unfair fees.“When Asic caught a number of major banks charging low-income customers with excessive fees this year, CBA stood out from the pack,” said Choice’s CEO, Ashley de Silva. Continue reading...