Workers and union say outsourcing will mean loss of knowledge and experience needed to help ‘very vulnerable people’ waiting for government paymentsGet our breaking news email, free app or daily news podcastA group of call centre staff kept on short-term contracts at the government department responsible for workplace standards will be replaced by a third-party contractor, with their union warning “vulnerable people” contacting the government could be affected.Due to laws to improve job security, 13 workers at the Department of Employment and Workplace Relations (DEWR) are unable to renew their contracts after reaching the maximum period they can remain in short-term positions, their union says. Continue reading...